Reader’s Advisory Librarian

Texas State Library & Archives Commission

Job Vacancy Notice

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Division:

Talking Book Program

Position Title:

Reader’s Advisory Librarian

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Work Location:

1201 Brazos – Austin, TX 78711

Working Hours:

M-F 8-5

Salary Group:

B-14

Classification No.

7401/Librarian I

Job Posting No.

00015810

Monthly Salary:

$3,200  – $3,750/Month

Date Job Available:

August 15, 2021

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section:  Job Description – Reader’s Advisory Librarian (00015810) (taleo.net)

TSLAC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age or disability in employment or in the provision of services, programs, or activities. For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TSLAC Human Resources office by calling 512-463-5474.

Applications submitted to TSLAC may be subject to public disclosure, upon request, pursuant to the Texas Public Information Act.

Veterans, Reservist or Guardsmen with an MOS or additional duties that fall in the fields no applicable MOS for Library Assistant or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply. Please call Human Resources at (512) 463-6564 with questions or for additional information.

Additional Military Crosswalk information can be accessed at http://www.hr.sao.state.tx.us/Compensation/MilitaryCrosswalk/MOSC_Inform…

LIBRARIAN I – $3200 – $3350

SUMMARY

Performs routine (journey-level) library work.  This position performs reference, research, and technical support, in a call center environment, for patrons of the Talking Book Program (TBP). TBP provides services via telephone, email, postal correspondence, and in person to patrons who have visual, physical, and/or reading disabilities that prevent them from reading standard print materials.  Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

ESSENTIAL TASKS

Provides reader’s advisory service to patrons by locating and selecting reading material in accessible formats.
Assists with organizing and supporting patron participation in reading activities, such as   book talks, reading clubs, discussion groups, and written reading advisory handouts.
Provides technical support to patrons on matters related to use of TBP and National Library
Service (NLS) equipment and services, such as Braille and Audio Reading Download (BARD) service and the digital talking book machine (DTBM).
Assists with outreach activities, in cooperation with the program’s Public Awareness Coordinator.
Provides basic reference services, including online research.
Performs other duties as assigned.
Attends work regularly in accordance with agency leave and attendance policies.
Complies with all applicable agency policies and procedures.

LIBRARIAN II – $3550 – $3750

SUMMARY

Performs moderately complex (journey-level) library work. This position performs reference, research, and technical support, in a call center environment, for patrons of the Talking Book Program (TBP). TBP provides services via telephone, email, postal correspondence, and in person to patrons who have visual, physical, and/or reading disabilities that prevent them from reading standard print. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

ESSENTIAL TASKS

Provides reader’s advisory service to patrons by locating and selecting reading material in accessible formats.
Participates in developing, evaluating, organizing, and supporting patron participation in reading activities, such as book talks, reading clubs, discussion groups, and written reading advisory handouts.
Provides technical support to patrons on matters related to use of TBP and National Library Services (NLS) equipment and services, such as Braille and Audio Reading Download (BARD) service and the digital talking book machine (DTBM).
Participates in developing and implementing outreach activities, in cooperation with the program’s Public Awareness Coordinator.
Provides basic reference services, including online research.
May provide guidance to others.
Performs other duties as assigned.
Attends work regularly in accordance with agency leave and attendance policies.
Complies with all applicable agency policies and procedures.

LIBRARIAN I – $3200 – $3350

MINIMUM QUALIFICATIONS

Master’s degree in library/information science from an American Library Association accredited program.
Experience working in a library or bookstore.
Experience providing service to the public.
Experience using a personal computer and standard software packages.
Experience (work, volunteer, or school) doing research with online databases or on the
Internet.
Extensive knowledge of books and general public reading interests.
Personal interest in reading and ability to discuss books effectively.
Ability to communicate effectively, both orally and in writing.
Ability to handle complaints and resolve problems with tact and diplomacy.
Enthusiasm and interest in promoting library service for readers with disabilities.
Hearing acuity and ability to understand speech in order to interact with co-workers and
patrons by telephone.
Ability to complete job tasks accurately and neatly, with attention to detail.
Ability to manage concurrent assignments.
Ability to work in a call center environment, including ability to sit for long periods of time, to
block out noise from nearby workstations, and to wear telephone headsets with earpieces
and mouthpieces.
Ability to work as part of a team.

PREFERRED QUALIFICATIONS

Experience or coursework in reader’s advisory, collection development,
reference services, reading technologies, and/or technical support.
Experience working in a talking book program library or other experience working with
persons with disabilities.
Experience in a call center environment.
Experience providing technical support by telephone or email.
Experience using Microsoft Office suite
Experience using and/or troubleshooting smart devices and apps.
Experiencing downloading audio or braille books.
Experience creating bibliographies, pathfinders, or other finding aids for library patrons.
Experience using an integrated library system (ILS) or other automated records system to
update and retrieve information.
Experience writing for web pages, blogs, etc.
Experience with or knowledge of assistive technology, especially screen readers or
magnifiers.
Experience writing business correspondence.
Ability to read/speak Spanish.
Ability to read Braille and/or experience producing materials in Braille.

OTHER REQUIREMENTS

Two writing samples indicative of this type of position required with submission of
application.
Complete college transcripts required with submission of application.
Interviewing applicants will be required at time of interview to successfully complete an oral
exercise demonstrating ability to discuss books effectively.
Occasional overtime work, including nights, weekends, and holidays may be required, with
ability to accrue compensatory time.
Occasional travel, including overnight travel, may be required.

SUPERVISION

Reports to the Manager of the Reader Services department; works under team leadership of
the Reader Services Librarian.

LIBRARIAN II – $3550 – $3750

MINIMUM QUALIFICATIONS

Master’s degree in library/information science from an American Library Association accredited program.
One year experience working in a library or bookstore.
One year experience providing service to the public.
Experience using a personal computer and standard software packages.
Experience (work, volunteer, or school) doing research with online databases or on the Internet.
Extensive knowledge of books and general public reading interests.
Personal interest in reading and ability to discuss books effectively.
Ability to communicate effectively, both orally and in writing.
Ability to handle complaints and resolve problems with tact and diplomacy.
Enthusiasm and interest in promoting library service for readers with disabilities.
Hearing acuity and ability to understand speech in order to interact with co-workers and patrons by telephone.
Ability to complete job tasks accurately and neatly, with attention to detail.
Ability to manage concurrent assignments.
Ability to work in a call center environment, including ability to sit for long periods of time, to block out noise from nearby workstations, and to wear telephone headsets with earpieces and mouthpieces.
Ability to work as part of a team, including taking the lead on some team projects.

PREFERRED QUALIFICATIONS

Experience or coursework in reader’s advisory, collection development, reference services, reading technologies, and/or technical support.
Experience working in a talking book program library, or other experience working with persons with disabilities.
Experience in a call center environment.
Experience providing technical support by telephone or email.
Experience using Microsoft Office suite.
Experience using and/or troubleshooting smart devices and apps.
Experience downloading audio or braille books.
Experience creating bibliographies, pathfinders, or other finding aids for library patrons.
Experience using an integrated library system (ILS) or other automated records system to update and retrieve information.
Experience writing for web pages, blogs, etc.
Experience with or knowledge of assistive technology, especially screen readers or magnifiers.
Experience writing business correspondence.
Ability to read/speak Spanish.
Ability to read Braille and/or experience producing materials in Braille.

OTHER REQUIREMENTS

Two writing samples indicative of this type of position required with submission of application.
Complete college transcripts required with submission of application.
Interviewing applicants will be required at time of interview to successfully complete an oral exercise demonstrating ability to discuss books effectively.
Occasional overtime work, including nights, weekends, and holidays may be required, with
ability to accrue compensatory time.
Occasional travel, including overnight travel, may be required.

SUPERVISION
Reports to the Manager of the Reader Services department; works under team leadership of
the Reader Services Librarian.

Posted: July 19, 2021