Chief of Investigations

Texas State Board of Pharmacy

Chief of Investigations (1603 – Manager IV)
Closing Date: April 13, 2018
Posting Number: TSBP18-019
Schedule: Full-time
Reports to: Director of Enforcement
Division: Enforcement
Monthly Salary: $5,259 – $6,762 (B25)
Military Crosswalk: Army – 00, 29, 34, 35, 59; Navy – URL, LDO; Coast Guard – 990, 01, 20, 76, MGT10; Marine Corps – 89, 02; Air Force – 16, SDI


Assists Division Director in directing, evaluating, and accomplishing activities relating to Division goals and objectives. Performs advanced (senior-level) and highly responsible managerial work relating to the oversight of investigations conducted by the agency’s investigative staff. Responsible for monitoring and evaluating the quality and quantity of investigations conducted by field and in-house investigators.


Serves as team leader and assists in the supervision of field investigators and additional support staff. Works in the agency office and in the field under the limited supervision of the Director of Enforcement with considerable latitude for the use of initiative and independent judgment within the limits of the agency and Division policies and procedures. Works with the agency’s legal staff to ensure that case reports/files for disciplinary cases contain sufficient evidence to institute disciplinary action against a license.


Assists in the selection, development, promotion, and discipline decisions regarding team members. Oversees day-to-day activities of team members. Responsible for work performed by team members. Provides direction and guidance to field investigators working independently. Assists in performance evaluations for team members.

Responsible for the orientation and training of new team members. Assesses training needs of all team members. Responsible for agency’s compliance with requirements established by the Texas Commission on Law Enforcement (TCOLE).

Assigns cases to investigators according to established priorities. Oversees investigations for case progress. Approves or advises follow-up steps. Ensures that investigations are completed in a timely manner.
Reviews investigative reports to ensure the consistent and correct application of policies and procedures, and recommends action to the Director of Enforcement.
Reviews activity reports submitted by team members. Reviews/approves travel vouchers submitted by field investigative staff. Ensures that team members submit required reports by due dates.
May conduct field investigations of alleged violations of pharmacy and drug laws/rules.
May conduct reviews of evidence with licensees in the field, prior to referral of cases to Legal Division.
Conducts in-depth reviews of accountability audits with licensees.
Facilitates and coordinates investigations with various local, state, and federal officials and regulatory agencies. May participate in these types of investigations in the field.
May attend informal disciplinary settlement conferences.
May testify in criminal/civil courts and administrative hearings.
Develops and implements techniques for evaluating program activities. Assists in the development of Division policies and procedures.
Assists in the development of policies and procedures relating to the law enforcement duties of commissioned peace officers. Implements and monitors compliance with policies and procedures, to include compliance with TCOLE requirements.
Assists in the development of policies and procedures relating to the Asset Forfeiture Program in compliance with the laws/rules relating to State and Federal Seizure Funds. Monitors agency’s compliance with the policies and procedures, including the reporting requirements to applicable entities.
Assists in the development of policies and procedures relating to the agency’s Fleet Program. Monitors compliance with the policies and procedures, including oversight of vehicle maintenance and inspections.
Responsible for the maintenance of records, including chain of custody relating to evidence maintained in the agency’s evidence locker.
Responsible for the agency’s compliance with the laws and rules governing the operation of the in-house Texas Law Enforcement Telecommunications System.
Reviews relevant materials to keep abreast of trends and developments regarding the practice of pharmacy, as well as law enforcement/regulatory matters.
Delivers speeches and makes presentations regarding the agency’s enforcement policies, prevention of drug diversion, and other investigative matters.
Complies with all agency personnel policies, including regular attendance.
Performs related duties as required.


  • Extensive knowledge of investigative procedures and rules of evidence, including handling of evidence.
  • Ensures that investigations are completed in a timely manner.
  • Knowledge of the laws and rules governing the practice of pharmacy, including the Texas Pharmacy Act/Rules, Federal and State Texas Controlled Substances Act/Rules, and Texas Dangerous Drug Act.
  • Knowledge of agency policies and procedures.
  • Ability to plan, assign, and supervise the work of others.
  • Ability to choose alternatives based on the specific situation.
  • Ability to initiate, develop, organize, monitor, and carry out program activities and administrative policies and procedures, including ability to meet deadlines.
  • Ability to maintain effective working relationships with other employees.
  • Ability to communicate clearly, both verbally and in writing.
  • Ability to interact with a variety of contacts professionally and tactfully.
  • Problem solving and reasoning skills.
  • Ability to deal with professionals under adversarial conditions.
  • Working knowledge of standard office equipment, including personal computer.
  • Ability to maintain confidentiality.
  • Memory skills.


Graduation from a standard senior high school or equivalent is required. Graduation from an accredited four-year college of university is preferred. College course work that is job-related is preferred. A minimum of seven years’ experience investigating administrative and/or criminal cases, and experience as a manager, supervising the work of others is preferred. Prior experience investigating complaints involving the practice of pharmacy is highly desirable. Must have demonstrated ability with personal computer and office equipment, including knowledge of Microsoft Office, Word and Excel.


Must be licensed as a peace officer by the Texas Commission on Law Enforcement (TCOLE). Advanced Peace Officer or Master Peace Officer is preferred. Must pass comprehensive background check required by TCOLE to include a drug screen and psychological exam. Must possess a valid Texas Driver’s License. A valid driver’s license and the ability to be insured by the agency’s insurance carrier are conditions of employment for those employees required to drive on agency business and time.


Work includes work at TSBP Headquarters (normal office environment) and field work. Tobacco free work place (no smoking or use of tobacco products both in state vehicle and agency office). Work involves sitting and operating a personal computer for long periods of time. Work involves reading and reviewing large numbers of documents, including checking accuracy of accountability audits and computation charts involving mathematical calculations. Work involves processing information quickly and accurately. Work involves frequent verbal communication with others, in person and by telephone. Work involves transporting of files and evidence. Work involves traveling by automobile or commercial airline to locations throughout Texas. Travel may involve being away from home for several consecutive days and/or sitting and driving for long periods of time. The specific statements shown in each section of this position description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.


In order to receive a veteran’s preference for any position, the following documents must be submitted with the employment application: a copy of the DD-214; a statement of compensation from the Veteran’s Administration; or a copy of the DD1300.


The Texas State Board of Pharmacy (TSBP) accepts applications only for posted vacancies. Applications must be received by 5:00 P.M. CST on the closing date. Application must be submitted with a cover letter that focuses on the applicant’s unique qualifications for the position. Application must be completed with all requested information. Incomplete applications will not be considered. A resume may be submitted as a supplement to the State of Texas application; however a resume submitted in lieu of a State of Texas application will be rejected. A State of Texas application with “see resume” within the summary of experience is considered incomplete and will be rejected. Applications may be submitted by mail, in person, or email to: Texas State Board of Pharmacy, 333 Guadalupe St. Ste. 3-500, Austin Texas 78701;

An Equal Employment Opportunity Employer: TSBP does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or veteran status. A copy of TSBP’s EEO Plan Utilization Report is available at

Download Job PostingPDF

Posted: April 03, 2018