Communications Specialist (Information Specialist II)
Texas Lottery Commission
To apply through CAPPS Recruit, please click on this link:
https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00025453&tz=GMT-05%3A00&tzname=America%2FChicago
Job Summary:
Performs moderately complex (journey-level) informational and communications work. Work involves collecting and preparing information to develop, create, and produce content and materials for release to various communications media (news, print, digital, and/or social) and for use by the agency, the general public, lottery industry, and other agencies. Works in a manner that exemplifies and supports the agency’s core values of integrity, responsibility, innovation, fiscal accountability, customer responsiveness, teamwork, and excellence. Works under general supervision, with limited latitude for the use of initiative and independent judgment. This position reports to the Media Relations Director in the Media Relations Division.
Qualifications:
- Graduation from an accredited four-year college or university is required. (Experience in public relations, media relations, communications, or journalism, in excess of the required one year, may be substituted for college on a year-for-year basis.)
- One year of experience in public relations, media relations, communications, or journalism is required. (Fifteen (15) semester hours of graduate level college credit, in excess of the four-year degree, may be substituted for experience on a year-for-year basis.)
- Experience with personal computers, smart phones, and email is required.
- Experience using Microsoft Word is required.
- Experience using Microsoft Outlook, Microsoft Excel, and Microsoft PowerPoint is preferred.
- Experience using Adobe Creative Cloud applications (i.e., Acrobat, Photoshop, Lightroom, Premiere Pro, After Effects, etc.) is preferred.
- Experience using online videoconferencing technologies (i.e., Microsoft Teams, Cisco Jabber, Zoom, etc.) is preferred.
- Experience managing multiple priorities, tasks, and functions is preferred.
- Experience with writing, editing, and/or preparing written work materials, including internal staff communications, correspondence, and documents is preferred.
- Experience using social media on behalf of an employer or client is preferred.
- Experience in administrative support is preferred.
- Willingness to work irregular hours, weekends, holidays, and nights as workload may require.
- Willingness to travel up to 5% for job-related purposes as required.
- A writing exercise will be administered to applicants selected for interviews.
- General knowledge of the news industry.
- General knowledge of the Associated Press Style.
- Knowledge of administrative functions and organizational coordination.
- Excellent verbal and written communication skills.
- Effective time management and organizational skills.
- Skill in the use of standard office equipment and computer software.
- Ability to research and prepare information and to compose copy and materials related to the goals and priorities of the agency.
- Ability to follow detailed oral and written instructions, coordinate multiple priorities, review and prioritize assignments, and function effectively in a fast-paced environment to meet strict deadlines.
- Ability to work well in a team and in a deadline-driven work environment.
- Ability to exercise good judgment and make sound decisions affecting the operation of department functions.
- Ability to establish and maintain effective working relationships with Commission management, other Commission employees, vendors, members of the media, and the general public.
- Ability to maintain a pleasant and professional work attitude at all times.
- Ability to maintain strict confidentiality and display a high degree of integrity and professionalism.
- Must be able to sit or stand for extended periods of time, work under deadlines, and operate standard office equipment and computer software.
- Coordinates, prepares, and distributes daily employee news email.
- Coordinates the agency’s responses to surveys.
- Prepares, edits, proofreads, and distributes communications materials, including correspondence and reports.
- Maintains and updates media contact lists; may assist with research related to media coverage and industry trends.
- Assists with the preparation and distribution of social media giveaway prize packs.
- Assists with the preparation and distribution of news releases and media advisories to the media as needed.
- Assists with the preparation and distribution of news clips to the agency as needed.
- Updates and maintains the division’s Intranet site and website content.
- Assists in the tracking and updating of policies and procedures for the division.
- Maintains filing and record-keeping systems for the division, including media contacts, news clips, budget, records retention schedule, and electronic drive.
- Provides general administrative support for the division such as:
- Answers and routes incoming calls and coordinates with the division’s answering service.
- Processes mail for the division.
- Prepares purchase requests and maintains inventory of supplies for the division. Assists in the tracking and preparation of the division’s operating budget as needed.
- Schedules and coordinates travel arrangements and prepares travel vouchers as needed.
- Maintains the division’s calendar and the division’s social media on-call schedule. May coordinate and schedule meetings for the Media Relations Director as needed.
- Assists with monitoring and tracking division timekeeping as needed.
- May assist with the drafting of social media content, social media metrics reporting, and the monitoring of agency social media accounts (Facebook, Instagram, LinkedIn, Twitter and YouTube).
- May assist in the preparation of special events, including press conferences, check presentations, or other media events.
- May assist in the preparation of agency events, including assisting with audio/visual needs pertaining to virtual and in-person meetings.
- Performs related work and special projects as assigned by the Media Relations Director.
