Note: To apply for a state agency job with TFC, you must complete the electronic State of Texas Uniform Application for Employment through www.WorkInTexas.com.

* May be required to work hours other than normally-scheduled work hours. Will be required to maintain radio or cellular phone contact 24/7.

JOB SUMMARY:

Performs complex (journey-level) property management work for a portfolio of state-owned facilities. Work involves managing and coordinating property operations, maintenance, and administrative functions. May train, lead, and/or prioritize the workload of others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

ESSENTIAL FUNCTIONS:

• Serves as property manager for a large facility, or a complex of facilities, that are within the agency’s inventory.
• Communicates extensively with tenant agency representatives in person and via phone and email in a customer service capacity to provide maintenance request status, project updates, and all other matters affecting them.
• Develops and maintains professional working relationships with tenants.
• Schedules and conducts quarterly meetings with tenants to discuss concerns and solutions.
• Plans, schedules, and coordinates general maintenance, major repairs, and remodeling or construction projects.
• Inspects properties to ensure that they are safe and to determine where repairs or maintenance are needed. Conducts regular property inspections of facilities including interior, exterior, roof, basement, and mechanical areas.
• Participates in meetings with project managers and contractors to coordinate large-scale deferred maintenance and capital improvement projects in occupied spaces.
• Maintains records of property agreements, general maintenance, major repairs, and remodeling or construction projects.
• Liaises with maintenance technicians and supervisors to ensure accurate and timely resolution of maintenance requests.
• Ensures all agency policies and procedures, pertinent laws and regulations are met, including the Americans with Disabilities Act (ADA), Texas Department of Licensing and Regulation (TDLR), Fire Code, and the TFC Tenant Manual.
• Develops and evaluates policies and procedures; monitors compliance.
• Adheres to agency and division policies and procedures; answers telephone and other inquiries regarding policies and procedures.
• Orders building and maintenance supplies, equipment
• May solicit bids for maintenance contractors.
• May participate in the selection of contractors.
• May train, lead, and/or prioritize the workload of others.
• Performs related work as assigned.

MINIMUM QUALIFICATIONS:

• Graduation from an accredited four-year college or university with major course work in business administration, communications, or a related field.
• Three (3) years of experience in commercial or residential property management.
• Education and experience may be substituted for one another on a year-for-year basis.
• Valid State of Texas Class “C” driver’s license.

PREFERRED QUALIFICATIONS:

• Building Owners and Managers Association (BOMA), Real Property Administrator (RPA), or Facilities Management Administrator (FMA) certification.
• Institute of Real Estate Management (IREM), Certified Property Manager (CPM) certification.

KNOWLEDGE, SKILLS & ABILITIES:

• Extensive knowledge of the principles and practices of property management.
• Working knowledge of ADA, TDLR, Fire Code, TFC Tenant Manual.
• Working knowledge of construction practices, including inspections and repairs.
• Knowledge of agency’s policies and procedures, state administrative rules.
• Knowledge of administrative practices and procedures.
• Skill in the use of personal computers and applicable programs, applications, and systems, including email, word processing, and database software.
• Skill in coordinating technical activities with contractors.
• Skill in managing and working in a team environment.
• Skill in using effective organizational and planning methods.
• Ability to establish goals and objectives; and to develop and evaluate policies and procedures.
• Ability to coordinate the work of others.
• Ability to maintain effective working relationships with peers, agency personnel, tenants, and the general public.
• Ability to provide customer service.
• Ability to supervise the work of others.
• Ability to communicate effectively, both orally and in writing.
• Ability to walk for several hours at a time, climb ladders, navigate construction sites, and climb stairs.

PHYSICAL REQUIREMENTS AND/OR WORKING CONDITIONS:

This position requires the ability to stoop, bend, lift, and stand for prolonged periods of time. Must be able to move 55 lbs. and, occasionally, 100 lbs. of products and materials. Must be able to work outdoors and in various weather conditions. Must be able to navigate uneven terrain and at various heights using ladders and lifts.