Note:  To apply for a state agency job with TFC, you must complete the electronic State of Texas Uniform Application for Employment through www.WorkInTexas.com.

• Position requires to be on-call for 2 weeks each month on a 24/7 schedule
• Works at multiple locations, sometimes in construction sites with harsh environment conditions
• Lifting of IT equipment and repetitive movements

JOB SUMMARY:

This role reports to the Network Operations Manager and works closely with the Building Automation and Risk Management business units.  Performs senior-level network work. Work involves leading activities associated with local and wide area networks, Internet and intranet systems, and other data networks; enhancing, troubleshooting and supporting data telecommunications networks, designing, installing, and monitoring networks; monitoring and analyzing existing network hardware and network management software; developing policies and procedures; preparing budget recommendations; and evaluating potential network enhancements.

ESSENTIAL FUNCTIONS:

• Creates switch configurations and develops templates to ensure continuity of operations
• Troubleshoots multiple types of connections to include physical and logical Fiber and Copper connections
• Monitors overall Network health and identifies areas of needed change and makes recommendations to improve operations
• Makes recommendations to the Network Manager on campus network enhancements
• Manages specific deliverables for new building turnups
• Responds to network outages, incidents and manages problem calls and service requests.
• Monitors data usage, trends and network usage and makes recommendations for improvements
• Oversees performance tuning and assist in capacity planning activities to enhance the performance of information systems and network resources.
• Submits change management requests for approval and develops test, implementation and backup out plans for new changes
• Provides technical advice and assistance to business units and management to support new TFC technology solutions.
• Assists in defining the Agency’s disaster recovery responsibilities and procedures.
• Performs related work as assigned.

MINIMUM QUALIFICATIONS:

• Graduation from an accredited four-year college or university with major course work in computer science, computer information systems, MIS, or a related Work experience may be substituted in lieu of education requirement.
• Five (5) years’ experience in network management and systems administration, including three (3) years supervisory or lead worker experience.
• Experience with Network topologies, configurations, and network management software
• Experience in local, campus and wide area
• Education and experience may be substituted for one

REGISTRATION, CERTIFICATION OR LICENSURE:

• Cisco certification preferred.
• Palo Alto certification preferred.

KNOWLEDGE, SKILLS & ABILITIES:

• Responds and solves simple to complex network problems
• Working knowledge of local and wide area network management and configuration administration
• Working knowledge of Cisco firewalls, routers, switches, IDS/IPS, XDR, EDR
• Working knowledge of Help Desk operations, remote support tools (e.g. Bomgar, SolarWinds)
• Working knowledge of MS Windows 8.x, Server 2008/2012, 2019, Active Directory
• Working knowledge of Office 365 Enterprise
• Working knowledge of telecommunications and VOIP networking
• Working knowledge of networking technology, including DNS, DHCP, IP addressing, SMTP mail, FTP, and advanced routing concepts in a VM environment.
• Working knowledge of Texas State Data Center Services policies and procedures preferred
• Ability to be self-motivated dedicated and committed to public
• Ability to serve as team lead and to train, plan and manage the work of
• Ability to communicate effectively, both orally and in writing.

PHYSICAL REQUIREMENTS AND/OR WORKING CONDITIONS:

This position functions in a standard office environment. Must be able to lift 40 pounds. There are no unusual dangers involved.

• Position requires to be on-call for 2 weeks each month on a 24/7 schedule
• Works at multiple locations, sometimes in construction sites with harsh environment conditions
• Lifting of IT equipment and repetitive movements