General Description:

Provides highly responsible administrative support and technical program assistance within the assigned region.  Coordinates Regional office functions with headquarters office to ensure the administrative policies and procedures of the agency are carried out. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.

Contacts:

Has extensive contact (face-to-face, telephone, and in writing) with all levels of management, which includes headquarters and field staff.

Duties and Responsibilities:

• Formats and makes corrections to examination reports submitted by bank/trust examiners and processes reports.
• Coordinates and prepares correspondence, reports, forms, and documents.
• Makes entries and updates agency’s database for tracking purposes.
• Prepares packages for banks being examined.
• Sends out the necessary information to banks in preparation for upcoming examination.
• Schedules appointments.
• Coordinates meetings and conferences.
• Develops trip itineraries and coordinates air and ground travel.
• Answers consumer questions and directs them to the proper party if necessary.
• Performs general office duties such as answering the telephones, maintaining a filing system, processing mail and ordering office supplies.
• Maintains inventory of all office property.
• Facilitates transfer of equipment when necessary.
• Serves as Additional Duty Safety Officer (ADSO) for the regional office.
• Performs related work as assigned.

Required Minimum Qualifications:

Education and Experience:

• Graduation from an accredited High School or equivalent.
• Four years of office experience including administrative support.

Preferred Qualifications:

• Bilingual in Spanish and English with the ability to communicate well, both verbally and in writing.
• Graduation from an accredited four-year college or university.

Knowledge, Skills, Abilities:

• Knowledge of policies, practices, procedures and terminology appropriate to assigned function.
• Knowledge of administrative procedures, principles and practices.
• Accomplished keyboard skills including knowledge of personal computers, Microsoft Word and Excel software applications.
• Skill in preparing and maintaining accurate records, reports, documents and correspondence.
• Skill in scheduling and managing multiple projects and deadlines.
• Skill in written and verbal communication including formatting, composition, proofreading and editing.
• Skill in setting priorities and establishing effective working relationships.
• Ability to learn and use new software applications.

Physical and Cognitive Requirements

The physical demands described here are represented of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

This position requires the incumbent to primarily perform sedentary office work; however, mobility (standing and walking) is routinely required to carry out some duties. It requires extensive computer, copiers, printers, telephone and client/customer contact. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Marginal or corrected visual, speech and auditory requirements are required for reading printed materials and computer screens and communicating with internal and external customers.

• Regular and punctual attendance.
• Frequent use of personal computer, copiers, printers, and telephones.
• Frequent sitting.
• Frequent work under stress, as a team member, and in direct contact with others.

Application Process: Complete a State of Texas Job application and document how you meet the job requirements, education, and experience listed below.  Resumes are not accepted in lieu of a completed application. Incomplete applications will not be accepted for consideration. 

Submit Applications and Transcripts to:  Human Resources, 2601 N. Lamar Blvd., Austin, TX. 78705, or fax to (512) 475-1313, or e-mail to jobs@dob.texas.gov or via www.workintexas.com. Applications must be received by 5:00 pm on the closing date. A State Application may be obtained from the website http://www.dob.texas.gov. or www.workintexas.com . The required documentation may be submitted separate from the application. It is the applicant’s responsibility to ensure the required documentation is received by the closing date.

Additional Military Crosswalk Information can be accessed at:

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf

Remarks:

State law prohibits any employee of the Department from being or becoming “directly or indirectly indebted to, or financially interested in an entity supervised or regulated by the Banking Commissioner.”  See Texas Finance Code, Section 12.107.

Those selected for an interview will be contacted by telephone.  Final male applicants between the ages of 18 to 26 will be required to furnish proof of registration or exemption from registration with the selective service system.

E-Verify – This organization participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

The Texas Department of Banking is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, age or disability in employment or the provision of services. A disabled individual requiring reasonable accommodation shall not be denied opportunity due to the disability. The applicant should contact Human Resources if reasonable accommodation is required during the application process at (512) 475-1347.