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TSABAA Job Board

Management Analyst I – Licensing (Austin, TX)

Jan 13, 2025

Texas Alcoholic Beverage Commission

To view the full job description and to apply for this position, please visit https://www.tabc.texas.gov/about-us/careers/job-openings/

GENERAL DESCRIPTION:
Performs moderately complex professional administrative data and policy analysis work. Work involves conducting organizational studies and evaluations, designing systems and procedures, conducting work simplification studies, and preparing operations and procedures manuals to assist management in operating more efficiently and effectively. Acts as a liaison between upper management, industry members, internal personnel, and vendors. Works under general supervision, with limited latitude for the use of initiative and independent judgement.NOTE: 
Must complete Licensing Department’s annual in-service training in-person and any other training the Department Director deems mandatory as per the agency’s policies, procedures, guidelines, and regulations.

Any mandatory training that occurs outside of the designated duty station will involve travel, which may include overnight stays.

Essential Job Functions:
ESSENTIAL JOB FUNCTIONS (EJFs): 
 
(30%) Collects and analyzes data in areas such as workload, administrative practices, staff utilization, and organizational structure.

  • Develops recommendations for improvement and corrective action to standardize or improve organizational systems pertaining to the licensing business practices
  • Collaborates and oversees development and maintenance of user-friendly, accurate, and secure databases and records administration practices related to program area needs.
  • Consults with management to initiate studies; identify priorities; and define study scope, purpose, objectives, time frames, and resource requirements.

(30%) Monitors and reviews current organizational, procedural, or operational systems and manuals for effectiveness, efficiency, and conformance to established guidelines.

  • Researches historical, current, and projected data to identify issues, causes and areas for which procedural or system changes are indicated and/or needed.
  • Researches new or improved business and management practices for application to agency programs or business practices.
  • Provides constructive input, suggestions, and recommendations concerning processes, procedures, workload, and forecasts.

(30%) Prepares comprehensive technical records and reports to present and interpret data, identify alternatives, and make recommendations.

  • Identifies and prepares recommendations for process improvements.
  • Contributes to the development of administrative procedures for the Licensing Department.
  • May research new or proposed legislation, rules and regulations to determine their effect on program operations and management.

 
(10%) Education, Training and Other Work Activities.

  • Must maintain all Licensing related certifications.
  • Performs related work as assigned.
MQs, KSA, License/Certifications:
MINIMUM QUALIFICATIONS: 
 
Option 1
Graduation from an accredited four-year college or university with major coursework in business administration, organizational leadership, or a related field is generally preferred.Option 2
Associates degree and two (2) years of full-time experience in licensing, conducting special projects, monitoring, reviewing, writing?policies and procedures or report preparation for management.

Option 3
Graduation from a standard senior high school or equivalent and four (4) years of full-time experience in licensing, conducting special projects, monitoring, reviewing, writing?policies and procedures or report preparation for management.
 
Experience and education may be substituted for one another on a year for year basis.
KNOWLEDGE, SKILLS, AND ABILITIES: 

KNOWLEDGE

  • Knowledge of, or ability to learn, the Texas Alcoholic Beverage Code, Texas Alcoholic Beverage Commission Rules, and agency policies and procedures.
  • Knowledge of organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures; methods and procedures analysis techniques; work simplification methods; forms and records design and control procedures; and statistical analysis.

SKILLS

  • Skilled in the use of standard office equipment, computers, and computer software.
  • Skilled in the use of computer programs, such as Microsoft Word, Excel, Outlook, PowerPoint, and other agency systems.

ABILITIES

  • Ability to respond to public inquiries in a timely and professional manner.
  • Ability to lead, supervise and manage teams or groups of people and can maintain a good working relationship with supervisors, peers, subordinates, and customers.
  • Ability to mentor, train, and coach professional staff and clerical team members.
  • Ability to present written and oral communication in a clear and concise manner.
  • Perform other duties as assigned and travel as assigned.
  • Ability to analyze problems, to recommend and present alternative solutions, to conduct studies, to develop and interpret policies and procedures, to prepare concise reports, and to communicate effectively.
REGISTRATION, CERTIFICATION OR LICENSURE:
Possess valid Texas driver’s license.
NOTE: If out of state, ability to obtain Texas license within 3 months of employment.
Physical Requirements/Supplemental Information:
PHYSICAL REQUIREMENTS AND/OR WORKING CONDITIONS: 
 
This position functions in a standard office environment with a regular work schedule of Monday – Friday 8:00 AM to 5:00 PM.Must be able to move about the office to access file cabinets, office equipment and move up to 20 pounds. Must be able to communicate and exchange accurate information via phone, computer, in person and via electronic media. Must be able to perform repetitive use of a keyboard at a workstation. Must be able to work with overlapping deadlines. Required to work as a leader and work with sensitive and confidential information.

This position is expected to work in the office but may be eligible for hybrid telework schedule upon completion of an initial probationary period. For teleworking, must have a secure, dedicated workspace with internet service, ability to maintain a reliable consistent work schedule and be available for meetings and group collaboration via Microsoft Teams or other platforms/applications during regular business hours.

NOTE:  Any mandatory training that occurs outside of the designated duty station will involve travel, which may include overnight stays. 

MILITARY OCCUPATIONAL SPECIALIST (MOS) CODE:
Veterans, Reservists or Guardsmen with an MOS or additional duties pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply:
For more information see the Texas State Auditor’s Military Crosswalk at
https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

Supplemental Information

  • The Texas Alcoholic Beverage Commission reserves the right to adjust compensation based upon legislative mandates in regard to TABC’s and/or an employee’s contribution to the Employees Retirement System. In compliance with Senate Bill 321, agencies that hire a person who has retired from the Employees Retirement System (ERS) or the Law Enforcement and Custodial Officers Supplemental Fund (LECOS) on or after September 1, 2009, are required to remit a surcharge each month the return-to-work retiree is employed. Candidates meeting these requirements will be offered a lower base salary to cover the surcharge.
  • The Commission will conduct a criminal history and driver record check with the Texas Department of Public Safety in accordance with applicable standards on all finalists for this position.
  • More than one position may be filled from this posting.
  • Applicants should clearly describe on their applications how they meet the minimum qualifications for the position. Qualifications may be verified through testing. Resumes will not be accepted in lieu of the completed application. Incomplete applications may not be considered.
  • The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Texas Alcoholic Beverage Commission participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization; For more information, see: https://www.e-verify.gov/about-e-verify/what-is-e-verify
  • Males between the ages of 18 and 25 years, inclusive, may be required to furnish proof of either selective service registration or exemption there from as a condition of state employment. The Texas Alcoholic Beverage Commission adheres to the Veteran’s Preference granted in Chapter 657 of the Texas Government Code and the Former Foster Children Preference granted in Chapter 672 of Section 1, Subtitle B, and Title 6 of the Texas Government Code

The Texas Alcoholic Beverage Commission is accepting applications for the position indicated below at https://www.tabc.texas.gov/about-us/careers/job-openings/. Applications must be completed online. In all correspondence, please refer to the position applied for by title and position number as shown above. Persons with disabilities who need auxiliary aids or services should contact the Human Resources Department three (3) days in advance so that appropriate arrangements can be made.