Working title: Human Resources Assistant
Class title: Human Resources Assistant
Posting No.: 0507-26
Opening Date: 05/11/2026
Closing Date: Open Until Filled
Location: EOT Bldg., 920 Colorado St., Austin, TX 78701
Class Code: 1727
FLSA: Administrative Support-Non-Exempt
Salary Group/Salary: B14, $37,144.08 – $55,134.00/yr.
Division: Human Resources
Number of positions: 1

General Description
Performs routine to moderately complex human resources administrative and technical assistance work, assisting office visitors, answering phone and email inquiries, scheduling appointments and organizing calendars, drafting correspondence, maintaining confidential personnel files, performing data entry into an applicant tracking and job posting system, assisting with coordination of HR division open records requests, reviewing HR legal documents, monitoring records and documents for policy compliance, and other expanded HR duties associated with the legislative transfer of state programs to the Texas Department of Licensing and Regulation. Performs work in a team environment assisting HR division and agency staff. Proofs documents for agency compliance with HR policies and procedures and federal, state, and agency requirements. Maintains the agency’s applicant tracking system and processes employment applications/resumes received by the agency. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. This position reports to the Human Resources Division Director. This is a 100 percent in the office position.

Essential Job Functions
• Greets visitors to the division and answers and directs calls and emails to appropriate staff. Keeps the director informed of issues and problems, their causes, and possible resolutions.
• Answers basic questions and resolves routine issues related to human resources management.
• Drafts responses to inquiries and other correspondence for the HR division and staff.
• Enters, updates, and retrieves data from various automated human resources systems, including the applicant tracking system.
• Proofs and reviews job descriptions, job postings, and HR documents for conformity with agency processes, procedures, guidelines and standards.
• Maintains files and other related personnel documents; maintains filing and recordkeeping systems in accordance with public records law and agency records retention guidelines.
• Assists with coordinating HR division open records requests, reviews HR legal documents, and monitors records and documents for policy compliance.
• Assists with processing employment applications/resumes and other related personnel action documents in conformity with agency policies and state and federal regulations.
• Assists with preparing and posting agency job postings and ensures compliance with all federal and state mandated job posting/notification requirements.
• May coordinate new hire criminal background checks with Enforcement Division for applicants recommended for employment with TDLR.
• May assist with conducting new employee orientation.
• May assist with completing I-9 and E-Verify reviews for all new hires by legal deadline.
• May assist with temporary employee services requests with agency divisions staff and vendors.
• May review hiring recommendation packets and other relevant documentation to ensure conformance with agency selection procedures.
• Performs other related duties as assigned.

Required and Preferred Qualifications
• Graduation from a standard senior high school or GED equivalent is required.
• Two (2) years of work experience involving administrative support, human resources, or legal support work in state government is required. (Thirty (30) semester hours of college credit may be substituted for the required experience on a year-for-year basis.)
• Willingness to work extra hours if needed is required.
• Graduation from an accredited four-year college or university is preferred.
• Experience organizing and maintaining files is preferred.
• Experience in data entry and maintaining databases is preferred.
• Experience drafting and proofing documents for accuracy and compliance with policies and legal requirements is preferred.
• Experience providing customer service to internal and external customers is preferred.
• Experience demonstrating competency in the knowledge, skills and abilities of the position is preferred.
• Experience with Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft SharePoint is preferred.

Knowledge, Skills, and Abilities
• Knowledge of the principles and practices of human resources management.
• Skill in using a computer and Microsoft software, including human resources-related applications and tracking systems.
• Effective time management and organizational skills.
• Ability to pay attention to details and proof documents.
• Ability to manage multiple simultaneous tasks.
• Ability to work under stress and meet deadlines.
• Ability to communicate effectively both orally and in writing.
• Ability to communicate and apply policies and procedures effectively.
• Ability to maintain effective working relationships with co-workers, management, and the public.
• Ability to work well in a team environment within the Human Resources Division and with all divisions of the agency.
• Ability to maintain confidential and sensitive information and display high degree of integrity and professionalism.
• Ability to identify problems and devise effective solutions.

Physical and Mental Requirements
• Must be able to walk, sit, or stand for extended periods of time.
• Must be able to perform data entry, type, and operate standard office equipment and computer software.
• Must be able to lift boxes weighing up to 15 lbs.

Military Occupational Specialty Codes:
Veterans, Reservists, or Guardsmen with a MOS or additional duties or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are encouraged to apply.

Additional Military Crosswalk information can be accessed at:
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_HumanResourcesandTrainingandDevelopment.pdf

HOW TO APPLY
To apply for a position, you must submit your application, resumé, and TDLR agency required application questions either online through the Texas Workforce Commission’s WORKinTEXAS.com website at https://www.workintexas.com or to TDLR via email at: jobs@tdlr.texas.gov by the closing date stated on the job posting. For applications submitted via email, please list the job posting title and job posting number in the subject line. Applications submitted must be received the posting’s closing date. When a job posting is listed as “Open Until Filled”, it is best to apply as quickly as possible, as the posting may close or be placed on hold at any time with or without prior notification. Applications will NOT be accepted via mail, fax, or hand delivery. Incomplete applications may not be considered. If you desire an acknowledgement of the receipt of your application, you should apply via WorkInTexas and one should be auto generated by TWC. Only applicants interviewed will be notified of their selection or non-selection. All candidates recommended for IT, Lottery, and Bingo positions will be subject to an extensive criminal background investigation, including fingerprinting.

SELECTIVE SERVICE REGISTRATION
In accordance with legislation effective September 1, 1999, male candidates aged 18 to 25 are required to show proof of selective service registration (or exemption) prior to an offer of employment. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office.

E-VERIFY
This employer participates in E-Verify and will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

TDLR is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or post-graduate visas. All candidates must be approved to work in the United States by E-Verify and must present the needed documentation upon request.

TDLR IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

In compliance with the Americans with Disabilities Act (ADA), TDLR will provide reasonable accommodation. If you are scheduled for an interview and require reasonable accommodation in the interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.